TELERIS – Shipping Policy

At TELERIS, we strive to provide reliable and efficient shipping services, ensuring that your order arrives safely and on time. Please read our shipping policy below for more details on processing times, shipping methods, and delivery expectations.

Order Processing

Processing Time:

All orders are processed within 2 business days (Monday to Friday).

Order Deadline:

Orders placed after 5:00 PM will be processed the next business day.

Shipping Methods and Costs

Carrier:

We use standard shipping services for all shipments.

Shipping Costs:

Shipping is free on all orders.

Delivery Time

Domestic Shipping: 2-3 business days.

You will receive a tracking number once your order has been shipped, so you can track the status of your delivery.

Shipping Address Accuracy

Customers are responsible for providing correct shipping information at checkout.

We are not responsible for delayed or lost shipments due to incorrect or incomplete addresses.

If you notice an error in your shipping address, please contact us immediately at contact@teleris.shop or +31649466052.

Lost or Damaged Shipments

If your order was lost or arrived damaged, please report it within 7 days of delivery.

Please contact us at contact@teleris.shop to file a claim. We will work with you to resolve the issue promptly.

International Shipping

We offer international shipping to select destinations.

Delivery times and shipping costs may vary depending on the destination.

Contact details

For any questions or comments regarding shipping, please contact us:

Email: contact@teleris.shop

Phone: +31649466052

• Address: Mezenstraat 172, 3082 ZK Rotterdam, The Netherlands